Digital Wirral
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Privacy Policy

Last updated: 7 March 2026

1. Who We Are

Digital Wirral is a web design agency based in Wirral, Merseyside. Our website address is https://digitalwirral.co.uk. If you have any questions about this policy, you can contact us at [email protected].

2. What Data We Collect

We collect the following information when you use our website:

  • Contact form submissions: Your name, email address, phone number (if provided) and message content.
  • Technical data: Your IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
  • Usage data: Information about how you use our website, including pages visited and time spent.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide you with the information or services you have requested.
  • To improve our website and ensure content is presented in the most effective manner.
  • To administer our website, including troubleshooting and security purposes.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

  • Consent: When you submit a contact form, you consent to us processing your data to respond to your enquiry.
  • Legitimate interests: We process technical and usage data to improve our website and protect against security threats.

5. Data Sharing

We do not sell, trade or rent your personal data to third parties. We may share your data with:

  • Service providers: Third-party services that help us operate our website and business (e.g. hosting providers, email services). These providers are contractually obligated to protect your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months, after which they are securely deleted.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can ask us to correct inaccurate or incomplete data.
  • Erasure: You can ask us to delete your personal data.
  • Restriction: You can ask us to restrict processing of your data.
  • Objection: You can object to our processing of your data.
  • Portability: You can request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses minimal cookies. We store a dark mode preference in your browser's local storage to remember your display settings. This is not a tracking cookie and contains no personal data. We do not use third-party advertising or analytics cookies.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us: